What Our Customers Say
Some of our clients have given us permission to use their comments, but prefer not to be identified by name on the IMS Web site. These clients are identified as "Research Scientist".
"I am continually looking at inventory systems to see new trends in data enhancements surrounding sample storage. None of the systems I have seen hold a candle to the BSI. IMS has a truly well thought out data management system that is flexible enough to allow us to evolve."
- Kathi Shea - Vice President, Seracare Life Sciences, Inc.
"I love SQUISH. Not only does it have the best name of any bug tracking database, it has the best features and functionality. It’s very easy to configure to your hearts content, and it’s quick and responsive. Within a few hours, I customized the Punchbowl Squish database to do *exactly* what I wanted to do, and I wasn’t limited to their nomenclature or bug flow. To top it all off, they have some of the best customer service and technical support that I’ve seen. Squish is truly a joy to use."
- Punchbowl Software -
"BSI is a very sophisticated software package that allows organizations to manage and maintain biological specimens. Our experience with BSI has been extremely positive as the software package has evolved through time."
- Kimberly Walker-Thurmond - American Cancer Society
"Thanks so much, I can't believe how easy it is. I appreciate the foresight, flexibility and capabilities of the IMS/SEER applications the more I use them."
- Beth Anne Schmidt - Louisiana Tumor Registry
"I have used BSI since it was first introduced and have always found it to be a very efficient means of tracking a large number of samples. It also has excellent reporting capabilities. The support staff has been universally helpful in resolving any questions and in incorporating requests for enhancements. "
- Jackie King - BioReliance Inc
"In my opinion, RF and AL did so much more than merely responding to my direction. You made substantial, independent, and substantive contributions throughout. I depended on you and you never disappointed. Your efforts were incredibly critical to the success of this monograph. You exercised your considerable knowledge and showed great initiative."
- Holly L. Howe, PhD - Executive Director, NAACCR, Inc.
"On behalf of Lanya, Christy, and Leah, THANK YOU and IMS for all of your expertise, training, and patience."
- Sharon Fleming - Choctaw/Cherokee Program Director, NARA Women's Wellness Program
"Discrepancy tracking in BSI allows us to commit vials to inventory while obtaining resolution on errors. It also allows us to report on trends by site or study to promote continuous improvement in data flow."
- Carla Chorley - Repository Director, SeraCare Life Sciences
"You have a fabulous team of people."
- Research Scientist -
"I ended up supervising more than 40 analyses with our data analytic team at Information Management Services led superbly by JB. We have worked together for 15 years, and I wish to thank her for her exceptional efforts publicly."
- Research Scientist -
"I could not have built such a large empire without IMS’s help"
- Genghis Khan - Mongol Emperor
"The launch of the new Web site would not have happened without RM’s capable guidance. I would like to thank her for her stellar support."
- Research Scientist -
"BSI has been a great product for tracking specimen collections from cradle to grave. BSI is also constantly being improved and the staff at IMS have been great to work with on issues, feature requests, training or anything else."
- Vance Adkins - NIEHS Specimen Repository
"I would like to commend RM for her invaluable support during the redesign of the Web site. Her attention to detail brought several issues to the surface before they were a problem. Having her on my team makes my job easier. If I send something to her I know she will often make it better."
- Research Scientist -
"IMS has truly been a treasure. The technical support you provided during my tenure has been largely responsible for many significant accomplishments. I want to thank the IMS staff, virtually all of whom have not only met but exceeded expectations. "
- Research Scientist -
"JS, SF and I were in Atlanta for training yesterday. They were both so helpful and as usual JS could answer every question about the coding, use of the software, Plone site difficulties, questions about old data, editing, etc. They both were exemplary representatives for IMS and the quality of your employees. They also made me look good. Thank you!"
- Research Scientist -
"Please let the IMS staff who worked on the many aspects of getting the mortality & population data processed for release on the Web site know how much I appreciate their professionalism, commitment, and competence. We have relied on the IMS team for many years - there are times when I take for granted what appears as a "seamless" production effort when in fact it is a complex and orchestrated activity. Every year there are major challenges to improve both statistical methodology, editing, user interface, and relevance to our programs."
- Research Scientist -
"You are incredible!!! JM deserves an award or a raise, or both! He is able to do anything in almost no time at all. I have never worked with anyone so talented and so responsive. Working with JM is a real-time experience, a true back and forth. I can't praise him enough. Please express my praise and awe to the upper echelon at IMS."
- Research Scientist -
"We could not have done this without DF's help at IMS!!!!!"
- Research Scientist -
"Thanks for checking so carefully. We truly appreciate the fast turnaround, the very careful review of every number, and your initiative on this. Given your extensive contribution to this first analysis, I am adding your name to the list of authors. We owe you a lot."
- Research Scientist -